je suis le mental case, part 2

Essentially, I Tremor

I have a neurological disorder called Essential Tremor. Personally, I think that is one of the stupidest names ever, but since I'm not able to change that anytime soon, I should just get over that. It's a tremor, to be sure, I have no problem with that part of it - it's the whole "Essential" bit that I just can't wrap my head around. There's really nothing "essential" about it. But I digress.

While the onset of Essential Tremor can result in a trembling or twitching impacting many different areas of the body, it is most commonly found in the hands or the face of those afflicted. The tremor is sometimes, but not always, noticeable in a resting position and is frequently seen in moving gestures, particularly those with a more precise or finely tuned sense of movement. Love espresso though I may, those demi-tasse cups are killer. Chopsticks are also difficult for me to maneuver, but I still insist on using them. And it's safe to say that I could never aspire to become a brain surgeon.

For some time, I simply thought that I drank too much coffee and left it at that. I later was able to rule out this theory when I asked my doctor about my shaky hands.

Essential Tremor is surprisingly common (more so than Parkinson's Disease), yet I had never heard of it prior to my diagnosis some ten years ago. And while many are under the impression that she had Parkinson's, Essential Tremor is actually what Katherine Hepburn was afflicted with and that caused her to tremble.

To settle the tremor, I take beta blockers (specifically Inderal) and that seems to work most of the time. Alcohol works, too, but isn't always advisable. Unfortunately, the condition seems to worsen with age and I'm pretty much maxed out on the dosage of beta blockers that I'm permitted to swallow. You see, beta blockers lower one's heart rate and blood pressure and since, in both cases, mine are already on the low side, the consumption of the beta blockers plummets my blood pressure into the alarming region.

And, still, I shake.

Not such a big deal if I were a go-go dancer or a dog washer.

The worst part of it is not so much the shaking itself - it's not as though it is painful to tremble, although it is a little bit agitating. Worse, though, is how some folks respond to me when they notice my hands trembling.

I kid you not. Peeps are downright MEAN. I have had people ask me if I am an alcoholic or a junkie or if I am jonesin' for a fix; I have had folks exaggeratingly mimic my tremble (often with an affected crazy-person expression on their face); I've had customers at work tip me less because I shake and have been the recipient of cruel career advice (i.e. "maybe you should get a job where you don't have to carry things"); I've had people nervously grab things out of my hands and I've encountered people who have just said rude and obnoxious things (in addition to those previously mentioned).

I wish it didn't bother me so much when folks say rude things or when they mimic me, but it does. I don't know why. Years ago, before I knew that I had a neurological disorder, I would cower in shame at the rude comments and mimicry. Now, I just look people directly in the eyes and tell them that I have a neurological disorder and can't help it and that I'm sorry if it makes them uncomfortable. Usually, when this happens, people will shut up already. Unless, of course, I am at work and am serving them a martini and accidentally spill it. But then I just make them a little extra to (over)compensate for what I spilled and that usually shuts them up.

The moral of this story: be nice to shaky people please!

The Incredibly True and Heartbreaking Tale of my First Hollywood Breakup, Chapter 1

This tale is true. All of the names have been changed because Amaris can afford to sue me and I can't afford to be sued.

Part A: I paint the background a glorious and sunny shade

About twelve years ago, while I was still an undergrad, I was working as a waiter in a super-small, neighborhoodly, all-gay-owned restaurant (it's still there, but I'm not) with four owners, all very different from one another, but all friends at the time. I was hired practically on the spot and I loved my job so much. The owners were almost all a little bit older than I, except for one, Devin, who was a little bit younger (he and I are still good friends to this day), and I got along with all of them.

This was the early/mid-nineties, when computer access at home was not yet a given and America Online was still considered a hot new cool thing. Of course, I signed up, and was able to have a username that was a nine-letter word with no numbers or symbols in it - unheard of by today's standards. It didn't take long before I discovered the chat rooms and how much fun I could have in them. It had not yet occurred to me that the the seemingly hot punk-rock dyke I was chatting with could easily have been someone's grandfather. C'est la vie - I was having a good time and learning all sorts of useless information.

The owner/chef, Jackie, was a butch dyke who liked to flirt with me. I flirted right back at her because I found that, in doing so, I could obtain mini favors from her such as getting my tables' food faster than the other server (who Jackie didn't like anyway). Jackie and I also shared a common interest in that we both enjoyed stopping by the local strip club for a post-work beer, so we'd hit our friendly neighborhood titty bar together after work once in awhile.

Part B: I take the bait

One day, Jackie tells me about her friend, Amaris, who just got online and maybe I should email Amaris and show her the ropes and chat with her.

"No problemo," I tell Jackie and ask her if Amaris is cute. Jackie assures me that not only is she cute, but she's coming to town soon.

"Wait a minute...coming to town? From where?" I ask her. Jackie then tells me that Amaris lives in Los Angeles.

"Hmmm. I don't like LA. No LA girls for me, thanks," I tell Jackie she should find someone else to flirt with her friend online.

"No, you'll like her - she's really super smart," Jackie tells me. "In fact, we should all go out when she comes to town."

"I'll think about it."

Jackie gives me Amaris' email address and suggests I write her. I pretty much blow off that idea because I don't want to involve myself with someone from LA (for the record: some of my stereotypes about LA turned out to be true and some, not so much). I figured that Amaris would be snobbish and I wasn't in the mood for that.

A few weeks later, Jackie says to me, "Hey, Amaris is coming to town next week. She's coming in here to have dinner - you can wait on her- and then we'll all go out for drinks after work and maybe play pool or something."

A blind (albeit, group) date with a cute out-of-town girl? Sure, why the hell not? I tell Jackie that I'm in and start thinking about what I'll be wearing to work that night. I opt for the naughty schoolgirl look, complete with black thigh-high stockings with my Doc Marten oxfords. I learn from Jackie that Amaris works in the entertainment industry and is very cultured and very hip.

Part C: Meeting Amaris

When the fateful Friday night arrives, I'm feeling great and excited about my post-shift afterparty. I'm rockin' my naughty schoolgirl getup and I think it's working. Amaris comes into the restaurant at around 8pm and she's adorable: tall, athletic build, sort of a k.d. lang look, but with Clark Kent glasses. She has a great smile and her face is full of expression. Yeah, I can hang with her. We have a great time flirting up a storm while I'm waiting on her. She tells me to select a wine for her and then to select her dinner, as well. I'm loving this. She seems to, also.

Part D: In which I am slapped silly

As I'm serving her a trio of chocolate pave with a cardomom cream sauce for dessert, alongside a double espresso (I figure she'll need that), I bring up the subject of going out later for beer and pool. Nevermind that I don't play pool. I don't need to.

Amaris informs me that she's planning on going back to her friends' house, where she's staying, and going to sleep after dinner.

Huh???

"Soooooo, you're not going out for drinks and pool with the rest of us when we get off work?"

Amaris smiles and politely says no thanks, that she's tired and she's gonna take a raincheck this time.

Crap. Was it something I said? Things seemed to be going so well. What happened?

You Decide:

So my lovely wife and I had an interesting conversation in the car today.

We had just entered the freeway and the lane that we were in was about to become an exit-only lane. When we merged onto the freeway, the traffic was moving, but we could see that it was bumper-to-bumper not too far ahead of us. Rather than attemping to merge as soon as she could (and where traffic was lighter, with gaps between the vehicles), she proceeded to remain in the right lane and drove as far as she could in that lane before merging over.

I told her that her Southern California upbringing was showing and she claimed that the maneuver was just an example of her superior merging skills. I further explained to her that where we live, in Portland, Oregon, that is considered rude and obnoxious and that she should have merged upon entering the freeway, that her "cutting" up ahead was an example of her inability to wait her turn and asked her what would happen if everyone cut up ahead on the right and then cut over like she did. She says that everyone does do this and that what she did was not illegal. I agreed that it was not illegal, but reasserted that it was obnoxious.

We eventually agreed to disagree, but bandied about the idea of asking others what they think. Anyone care to weigh in on this one?

Enter manager-dude

So, we have a new manager-dude at work. No, I wasn't fired and I'm still *A* manager, I'm just not *THE* manager. This actually works out well for me, in a way, because I never wanted to be: full-time, salaried, babysitting the lunch staff. So owner-man, John, found someone willing to do this. Problem was, he didn't exactly give me much warning ahead of time - he's not the best communicator, but that is a whole other story.

I must say, as one who has functioned as a manager in this restaurant for the past (almost) four years, I feel like I have a pretty good pulse on the place and I know where the weak spots are and where the strengths lie. I should also confess that I have pretty high expectations of a full-time manager (probably even higher than owner-man, John) but, in all fairness, I don't expect anything more of someone in that position than I would expect of myself, should I've been willing to take on that position full-time.

That's not unreasonable, is it?

Well, manager-dude has been with us two months exactly now and he still doesn't have all of the table numbers down (there are a total of 33 tables in the restaurant and they are numbered chronologically, not by some random whim). Manager-dude has been working on an "employee manual" for us (we never had one, just some verbal general guidelines) which will include a major crackdown in what is deemed acceptable for our personal appearance. Changes he deems necessary include: our all-black clothing must always have black stitching only and no other colors present for any reason; shirts must be long-sleeved and button-down at all times (yes, even on those 98 degrees in the shade days); no visible tattoos, no non-ear piercings (will he be conducting body cavity searches or will he contract out for that?); only naturally-occurring colors of hair allowed (mine currently has a big blue fuschia chunk in front); only two earrings in each ear and only two rings on each finger (why? just why?) and I'm sure there are several equally idiotic commands that I have successfully purged from memory.

He wants us to greet customers with MUCH MORE ENTHUSIASM and ask them if they have been to our establishment before. He has been saying disparaging things about the staff, including singling some out for special mention. According to him: we are not enthusiastic enough, we do not wash our hands frequently enough, we give "Olive Garden" style service (this coming from one who once worked as a manager at Jimmy Buffett's Margaritaville and passed up an opportunity to manage one of the local Hooters to work in our establishment) and he named three of us (yours truly included) as prima donnas.

The guy just doesn't seem to get it. Not all diners want their servers to be bubbly over-the-top enthusiastic - some prefer a more calm, professional, yet friendly, approach (my personal fave). We all have our own style in how we wait tables, interact with people and dress ourselves. Some of us are very very good at what we do and have been doing this for a very long time. We know our stuff and we have uncanny abilities to read our customers and know how to adjust our service accordingly. Us veterans, including the three of us who have been functioning as managers for almost four years, have been trying to help manager-dude to learn his job and to do it well. Sadly, much of our advice and direction goes unheeded, as girlfriend gets mucho defensive and doesn't even listen to what we say. He then runs around like a whipped puppy dog and makes negative references to himself. Dude, grow up. If any one of us wanted to sabotage his career as a restaurant manager, we could easily do so (it would be beyond easy to withhold useful information from him), but we are not going to do that...we don't need to, as he's shooting his own damn self in the foot.

I'm hoping that John will ixnay some of those ridiculous dress code suggestions. I mean, we've been allowed to exhibit some semblance of personal style in the four years that the restaurant has been open and my level of service and compentency is not dependent upon what color my hair happens to be or how many damn rings are on my fingers. Provided that I am clean, tidy and well-mannered, that should suffice as far as my appearance goes. If I wanted to go and work in a chain restaurant with stupid dress code rules, I'd do that.

Here's why I continue to work where I do:

1. tremendous schedule flexibility (which is important re: school)
2. I have much freedom in my personal appearance (John LOVES me and he honestly doesn't care how many tattoos I have or what color my hair is as long as I'm taking excellent care of our customers)
3. the peeps...well, the ones I work with, anyway (I truly dig some of the folks I've worked with for the past four years and I am treated with an enormous amount of respect by them - that feels good and you don't get that everywhere you go; I've known John for more than ten years and he's a great guy, even when he pisses me off, and would do anything for his most loyal employees)
4. For the most part, I am the boss of me (obviously, owner-man, John, is the boss of everyone, but he pretty much allows me to be on autopilot - which I LOVE (I have had jobs before in which a supervisor is always looking over my shoulder - HATE that...essentially, I CAN be trusted and so I prefer to be treated as such)

I been framed.

Manager-dude has, in only two months, made countless (ok, but I've counted them anyway: 23) mistakes on the schedule, some of which were not caught in time to fix them. Just to give you an idea, Whitney used to do the schedule and, in four years, made only three (3) mistakes. You get the picture. It's a pain to work around everyone's busy lives and make sure all positions are filled and that the staff is well balanced, but it ain't rocket science. After writing his first schedule, he brought it to me and asked me to look it over for errors - I found about three or four that week and pointed them out to him. For the next couple of weeks, I continued to point out errors to him...the last thing I wanted was to have a busser not show up because manager-dude had neglected to schedule one for the evening. It was in the best interest of everyone that I continue to try to assist manager-dude in mastering that muthah. And with each progressive week, he would get more and more edgy and defensive with me and then start whining about how needy everyone is with requesting certain days off. Sorry, dude, it's a restaurant, not a school/police station/doctor's office/hospital/etc. For most folks working the front of the house, this is not a career, but an end to a means. And so we have other plans.

Like me, for example. Tonight.

It was my lovely wife, J's, birthday and I had planned to wine and dine her at one of my new favorite restaurants in Portland, Nuestra Cocina (sooooo delicious!). En route to dinner, my cell phone rings, indicating that I have a new voicemail. It's Whitney and she's calling from work and wondering where I am since, according to the schedule, I was due in at 5:30pm.

What the hell?

When manager-dude posted that schedule about a week or so ago, I specifically remember him telling me that he scheduled me for only three days, as I'd requested (last week he had me scheduled for five days, which I'd specifically told him I would not be able to do once school started) and I also would have noticed if he'd scheduled me on this date since it was J's birthday and we had plans to celebrate together. I am 100% certain that I was scheduled off for Oct. 18 when that schedule was posted.

How can this be, you ask?

To my credit, this sort of thing has happened before. Manager-dude discovers errors on the schedule and fixes them on the computer, putting the updated version where the old one was posted and discarding the old one. Does he tell the people whose schedules are impacted by his changes? No he does not. He somehow magically expects us to know that, not only should we check and write down our schedule when it is posted, but we should also check it every day thereafter in the event that it has changed.

I don't think so!

That's the most crazymaking expectation I've ever heard. Is he nuts? Does he really truly believe that it is my fault that I missed my shift tonight? Let's look at the facts:

Number of times bad kitty has (in four years) missed a shift at work (including tonight): 1

Number of times (in two months) manager-dude has made mistakes on the schedule (including tonight): 24

I rest my case.

Je suis le mental case, part 1

I'm mildly agoraphobic.

I mean, I am not fearful of actual marketplaces per se, but I don't do so well in crowds or around folks who take up a great deal of emotional space. With elevators, I'm great as long as I'm the sole rider (or if I am amongst family or friends); otherwise, 'tis freaky for moi.

So I guess it's not so much the open spaces that prove alarming for me, but the people in the open spaces that I have a hard time with. Is that still agoraphobia?

Sadly, none of my phobias seem to have names and all of the phobias that DO have names don't seem so applicable to me.

Arachnophobia - nope
Xenophobia - nope
Homophobia - absolutely not
Acrophobia - no
Claustrophobia - oh, definitely. ok, nevermind.

Here are some of the other things I have a hard time with - are there names for any of these phobias?

loud noises
flourescent light/direct (non-natural) light
abandonment
dental work
fire (pyrophobia?)
change

Looking at the bright side, I should consider myself fortunate to be living in an era in which I can fearlessly blog about my phobias and not during a time in which I might have been burned at the stake or put away in a mental institution.

Yay 2006!

our restaurant customers say the darndest dumbest things

and here are some examples of them:

1. Customers, after entering the restaurant through the front door, ask the host(ess), who has been in the air-c0nditioned restaurant since the start of her shift, "What's the weather like on the patio?" Some of our hosts are savvy enough to inform the customer that the weather on the patio is not unlike the weather outside the front of the building, which the customer should be quite well acquainted with, seeing as how they just came from there.
   
   
2. "Is that real ice?" This is a frequently heard query regarding ice sculptures as well as a large glass sink of crushed ice holding martini glasses (which exists in the bar where I currently work)...to which I frequently can't help but reply, "Why wouldn't it be?"
   
   
3. "Do you know where the restroom is at?" OK, I hate the whole preposition at the end of a sentence, but give me a break. Of course I know where the restroom is located - I work there! C'mon, folks, don't be so silly. Ask me where it is, don't ask me if I know where it is! And please don't tack an 'at' on the end of the sentence! KThnx.
   
   
4. When they have finished their dinner and their dessert, I always ask if there is anything else I can get for them, hoping that perhaps they will order a glass of port or a nip of scotch to end their evening. At least once a month, however, someone will reply with, "a winning lottery ticket?" and the entire table will burst into laughter as if that is the funniest thing they've ever heard. I refrain from informing them that I could likely retire if I'd had a dollar for every time I'd heard that one.
   
   
5. Folks call on the phone and will ask "How busy will you be at 7 o'clock?" Gee, I dunno, let me pull out my crystal ball and check! I know, on the weekends especially, it is relatively easy to determine that we WILL be busy, just not HOW BUSY. Sure, we can look and see if there are alot of reservations, but sometimes there are a lot of walk-ins as well and sometimes not. C'mon folks, really, how we would be able to give an accurate response to that?
   
   
6. Cutomers will ask me a question about an item on the menu or whether or not we carry a certain item. After responding (with confidence!), some will look at me and say, "are you sure?" Please. If I wasn't certain, I'd say so - or I'd excuse myself to go and make certain. If you ask a question, please just accept the answer that you are given. If someone asks you a question at your job and you answer them promptly and with confidence, how would you feel if they came back with "are you sure?"
   

une petite update

By the way, our floors look fanfuckingtastic! Hooray for Pergo! The bad kitties have been forgiven, although we will be garnishing their allowances until the beauteous new floors are paid off.