Tuesday, March 27, 2007

'Twas a dark and stormy night...

While I have no idea if, in other lines of work, one has nightmares in which exaggerated versions of the worst possible things that can go wrong all happen on the same day, I can definitely say that this is common in the restaurant industry. It has been my experience that these nightfrights most frequently haunt waiters, but I wouldn't be surprised to learn that the back-of-the-house is familiar with these terrifying and seemingly real occurrences - they're just too machismo to talk about them.

Interestingly, in all of my years in this business (21, on and off), I have only had "waiter nightmares" and never any of the other varieties corresponding to any of the other positions I've held (host, barback, bartender, oyster bar/appetizer "chef," supervisor, caterer, barista, etc.).

Last night, I had my first "bartender nightmare."

It went something like this: I arrived to work late (something I almost never do anymore) to find that everything in my bar had been rearranged and all of my glassware was mixed up, as opposed to being neatly arranged by type of glass. None of my liquor bottles were in the correct spot and my garnish trays looked forlorn and haphazard. My bar tools (muddler, bar spoon, Guinness spoon, shaker tins, strainer, zester/twist maker, salt/sugar tray for my rims, spindle, cutting board and knife, champagne stopper) were all gone...nowhere to be found.

My bar had filled with people prior to my arrival, but none of them had been helped yet and I had no idea how long they'd been sitting there waiting. The printer that spits out drink orders for the wait staff was loudly regurgitating tickets one after another with no pauses in between. Furthermore, the tickets all had drinks listed on them that I've never heard of. This I found odd because, as a veteran bartender, I know my drinks pretty well and I'm always getting on the case of our novice bartender, Evan, to stop relying on Mr. Boston to save his ass when someone orders a freakin' Rob Roy.

However, when I go to "cheat" and look up the unfamiliar drinks, I notice that our cocktail menu looks different. Initially I am thinking this is good, since I wrote our new cocktail menu about three weeks ago (honestly. regardless of the weather, it's embarrassing to have a hot buttered rum on the menu of specialty cocktails in late March). So I open up the "new menu" which, rather than being a one sheet, is a tri-fold or quad- or quint-fold (I didn't have time to count the panels) that opens into this epic list of made-up cocktails that came from I-don't-know-where and, while the cocktails I'd assembled were on the list recipe-wise, they'd all been given different names and I have no idea how or why this happened.

I'm trying to make the drinks for the waiters and for my customers and, natch, nobody is ordering a draft beer or wine by the glass (and, if they did, there is no doubt that my keg would blow or that I'd pour a fraction of a glass of wine only to discover that there is no more of that wine in the house), yet I'm unable to find the correct glass for the drink and I feel like I'm moving at the pace of, well, super slowly.

I card a customer in the bar and she gives me a driver's license from Illinois in which there is a small inset pic of her as a 7 year-old child and then a larger pic of her as an infant with her dad holding her on his lap. Damn driver's licenses keep changing and hell if I can keep up with the changes, but I've never seen anything quite like this before. Luckily, Sasha, who owns the bar next door had recently brought us an identification manual showing the 2006 versions of the driver's license for each state (this part is true), but of course I can't find the damn thing.

My customers are getting angry because they've waited so long for their drinks and I'm getting more and more frustrated at my own incompetence. As I'm wallowing in my misery and lamenting my sorry-ass lack of skillz, the power goes out - but only in the bar. This, actually, is not such an outlandish thing as, in real life, about once a month, our power goes out in the dishroom only (and always at the most inopportune moments). When this happens, the dishwashers go and get some candles off of vacant tables and continue to wash the dishes by hand, by candlelight. Anywhere else in the restaurant and power outage = freakout. The restaurant is still buzzing with lively activity and the waiters are cruising by my pass-bar looking for their drinks and telling me I need to do comps because the drinks are taking too long. I don't have time to investigate the power outage so I try to keep making the drinks in the dark.

Owner-man John comes in to the bar and I show him the Illinois driver's license and ask him if he thinks I should serve the girl. He pulls out the manual that Sasha gave us and, for him, it was in the spot where it was supposed to be.

People were ordering weird shit like champagne with a shot of whiskey in it and blended concoctions - but not the usual suspects.

I'm looking around my bar and I notice half-made cocktails in glasses full of ice. I don't know who half-made them or how they got there or what is in each. I start sniffing them and sticking a straw in, blocking the top end with my finger, so I can taste the contents and attempt to figure out what partial drink each might be.

I can't identify any of them.

I look over to my tables in the bar and notice that some of my customers have drinks before them, yet I didn't make them or serve them. Where did they come from? I have no idea. One couple who had waited patiently for their drinks, for what may have been an hour or longer, finally gets up to leave. I beg them not to and promise that their drinks will arrive shortly.

I then notice that all of the customers from the restaurant have left and the lights have been dimmed. My customers in the bar are still waiting for their drinks. They're all pissed and I know that none of them will leave me a tip and all will complain to owner-man John about what a shitty bartender I am.

I wake up in a cold sweat with the certain feeling that it was all very real. I suddenly feel very blue. I reach over to my nightstand and put on my glasses; then I open up the book I'm presently reading (Anthony Bourdain's The Nasty Bits) and dive in. J comes upstairs and asks if I'm alright. She brings me coffee and I relive the nightmare aloud. She's laughing hysterically and I join in. Although, somehow, there is a part of this terrifying dream that still haunts me and I fear my subconscious is trying to tell me something.

J knows this, too, but neither of us mention it.

Monday, March 19, 2007

Exes and Whys

It's common knowledge in the lesbian community that lesbians often stay connected to their exes - some even remain best friends after splitting up. Apparently this happens less frequently in the hetero community but, alas, it still happens.

Writing this epic tale of the rise and fall of one of my former relationships has gotten me thinking about exes and my connections to them (or lack of, in some cases) and the corresponding whys. Now, for those exes who are regular readers of my blog (methinks there are three, maybe four...), worry not, as there will not be any bean spillage about you (pseudonym or no). Unless there becomes a delightful and non-incriminatory tale to spin, in which case I would only do so with your expressed permission.

I can sort my exes into three distinct categories:

  • the friends (this has something of a wide range, as not all of whom I have regular contact with, but our most recent [and potentially future] interactions could definitely be construed as friendly)
  • the foes (I think there are only two in this category - obviously Amaris is one; maybe someday I'll tell you about the other one - 'tis not a pretty story)
  • the estranged/disappeared (one of whom I'm sad to have lost touch with [my fault for having a nervous breakdown, then losing stuff, then moving to another state, then having an unlisted phone number] - he's a wonderful person and I adored his family...perhaps someday I'll put my mad librarian skillz to work and see what turns up in a search for BP)
Funny thing is, I do have more exes as friends now than when I was masquerading as a straight girl (or a reasonable facsimile). Why is this?? Is it because I am older and I have more exes from which to choose? mebbe. Is it because, as a lesbian, I feel mega-pressure to be nicey nice with the exes? nah.

'Tis weird, though, eh?

Thursday, March 15, 2007

I just gotta know...who was Steve?

So I'm driving in weird funky (and not in the hipster way) deep SE Portland, where there are predominantly convenience stores, pawn shops, strip clubs (but none of the swanky ones), dive bars, gun shops and drive-thru cigarette stores. You heard me.

As I cruise down SE Foster Rd. I notice a taxidermist establishment on my left. Underneath the Taxidermy sign is a marquee, which reads:

Goodbye Steve
We'll Miss You

Please let Steve not be a former animal of some sort.

Wednesday, March 14, 2007

The Incredibly True and Heartbreaking Tale of my First Hollywood Breakup, Chapter 8

Part A: Validation Collection

A-J takes me for a ride on his Tom Kramer scooter (see a Tom Kramer mural here photo courtesy of Red Bat, used with permission) and we ride around the Warner Hollywood lot, hoping to see Johnny Depp, but to no avail. I ask A-J about Hester. He can't stand her and is happy to gossip with me about her. A-J assures me I have absolutely nothing to worry about; that his perception is that Amaris is getting a thrill at being idolized in her profession and, since that is a new thing for her, really, it's pretty novel and feels good. Ever the sweetheart, A-J proclaims me 'hot' and 'smart' (as if that's all that matters, which I'm gradually learning is not so) and tells me to fuhgeddaboutit.

A quick check-in with some of Amaris' closer friends coincides wtih A-J's assertion and some even call me crazy, assuring me that Amaris adores me and to stop my worrying already. I return to Portland with these reassuring voices and the image of a homely Hester in my head, something of a mantra to keep me stable and grounded and prevent me from teh crazy for realz.

I follow up with Amaris' insistance that I consult with a therapist about my fears and instability. I select a compassionate lesbian therapist with a PhD (I later come to learn that her girlfriend is in my [previous, not current] grad program) and begin weekly visits to her cozy office downtown. She tells me everything I want to hear, confirming that -of course- I would feel threatened and betrayed and fear losing my girlfriend to Hester. I let Amaris pay for this, as per her initial request.

I feel better already.

Part B: Editrix seeks room for let

With still months to go on post-production, Amaris decides to seek a room to let, having tired of couch surfing and tracking myriad keys to the homes of her various friends. She can afford it, but it'll mean fewer trips home to Portland. I'm not sure how I feel about this, as I have a month to go in my first year of my grad program and, while thriving in therapy and handling the whole Hester situation with greater aplomb, it just leaves a bitter taste in my mouth, regardless.

A few days later, Amaris tells me she has been offered an alternative to letting a vacant place: she could stay in Hester's guest room! for free! which would mean they could carpool! which would mean she would save money! which would mean more trips home to see me!

I am thrilled. Not.

I think I'm gonna puke.

Dyke drama. Ensues!!! Amaris moves in with Hester and immediately books several trips home for all of the weekends until my schoolyear is over. This is supposed to pacify me. It does not.

Part C: Lies, lies, lies, yeah


Amaris flies home, as per her regularly scheduled program. Things are tense. I tell her that I'm just not comfortable with the whole living arrangement thing. She returns with the don't-you-trust-me card and I see her and raise her.

"It's just, I dunno, what if you guys are just hanging out talking and she goes on one of her crying sprees and is seeking comfort from you and then you're all holding her and trying to comfort her and make her feel better and then, before you know it, you guys are kissing?"

"Well, that's kinda what did happen." Okay, this is so not what I was expecting Amaris to say. Seriously. In the script in my head, her line was, "That would NEVER happen. If it seemed like something that COULD happen, I wouldn't have taken the room in the first place."

"What the hell?" To say that I was irate here would be akin to saying that Mick Jagger is skinny. I continue, "You have got to be fucking kidding me. What the hell does this mean?"

Amaris is telling me to calm down, saying that it's not what I think. When I sorta kinda calm down, she tells me that she pushed Hester away when she went in for a big sloppy one. While I was secretly delighted to hear about Hester being rejected, I am still pretty freaked out.

After a couple of weekend visits home, I'd grown accustomed to finishing my waiter shift on Friday night and then driving to the airport to greet Amaris from her flight into Portland. Things seemed to be going alright. Then she calls me one Friday morning and tells me that she can't get her regular flight that evening and that she'll be arriving the next morning instead.

Huge red flags, frantically waving the fuck all over the place.

I ask her what's going on on Friday night that she wants to stay in LA for. She tells me I'm not listening and that the evening flights on Alaska Airlines were booked to Portland that night. She also tells me that she'll be spending the night at her friend Lori's house and Lori will be driving her to the airport in the morning.

I'm so not buying this. I call Alaska Airlines and inquire about booking a flight from LA to Portland later that evening. There are PLENTY of seats available.

Friday, March 09, 2007

What comes around, goes around...

If you've already read this post, you know that I played hooky from my dreadful internship and throwing caution to the wind as to how to explain my truancy.

Am I always this irresponsible? Hell no.

Have I ever done anything like this before? Probably, I don't know.

Was I worried about the ramifications of my disappearing act? Oddly, no.

As you might recall, I opted for a frenzied house cleaning spree over an afternoon feebly attempting to catalog items under the tutelage of a chastising, belittling *martyr (Patricia).

I did not call in. I did not inform them in advance that I wouldn't be coming that day. I just never showed.

How did I later explain my absence?

Easy. I decided to turn the tables on Patricia and give her a taste of her own medicine. I decided that, when asked about my absence, I would simply tell Patricia that I told her a week ago that I'd be gone that day.

Cruel? yes.

Unusual? Not so much.

Keep in mind that we're dealing with a woman who frequently berated me for not doing things she hadn't even taught me yet, then insisting that she had told me before. (A quick check-in with the other intern, Steven, revealed that he'd been taught things that I had not). Perhaps it was immature to pull a stunt like that, but I did what I needed to do, for my own sanity. Nobody was harmed by my irresponsible behavior and the additional day away from the library was good for my soul.


*A good friend of mine suggested the making of T-shirts, replicating the font from the '70s era "I'm a Pepper!" shirts, that say "I'm a Martyr!" We could then give one to Patricia and one to my mother.

Thursday, March 08, 2007

Above the Law

I was at the height of maximum busy-ness when a 40/50-something couple with a child of about seven sat up at my bar. Now, I don't claim to know what the law is everywhere else, but in Oregon, folks must be age 21 or over to sit at a bar. Sometimes bars that are attached to restaurants have a seating area with tables where minors may sit and for the sole purpose of food consumption (the law's words, not mine) and our restaurant is one of those places. However, all of my tables were full and I had three bar stools available, so they just bellied on up.

I'm sure the look on my face was priceless when I turned around to see a second-grader seated at the bar, but then I nicely told dad that I was sorry, but the young man was not permitted to sit at the bar, as per Oregon law. Dude then gestures back to the kitchen and said, "well, he said we could."

This should have been the first red flag that something was not quite right. I asked him who told him that and he said the chef had. (Insert red flag number two) Okay, this just keeps getting weirder because I know for certain that the chef knows the rules. So I nicely tell the man that
I'm sorry that he was told that and the chef must be misinformed. I let him know that I'd be happy to pour them a couple of drinks that they may carry to the lobby and consume there. Seeming to completely ignore the fact that I need that kid off the barstool -STAT- dude tells me that they just want to get a quick dinner, as they are on their way somewhere.

Okay, this hits something of a nerve***, as I have a HUGE prob with folks who come into busy restaurants at 7:30pm and want to have a QUICK dinner. That said, I told these persistant (red flag numero 3) folks that, again, I was really sorry, but I could not serve them dinner at the bar as long as the child was with them. Then, dude tells me that the servers are backed up in the restaurant, but the kitchen isn't too busy so he doesn't see why they can't get a fast dinner. Alright, despite the fact that this is red flag #4, where is he getting this information and why does he know something like this???

Clearly, this was the part of the night in which my brain was malfunctioning, as customers just don't say that sort of thing and I should have realized right then and there that something needed to click. Dude's wife then pointed to an empty table in between the bar and the restaurant and asked if they could sit there. I informed them that there was no server for that table. They asked if I could wait on them at that table and I told them that there would be no way I'd be able to give them the sort of service they deserved (which, at this point, when I say "they deserved," I'm meaning something completely different than what they are presuming I'm meaning). Plus, they clearly wanted preferential treatment (yoohoo! Bad Kitty! it's me, red flag number five!) and I didn't have much confidence that they could be taken care of as quickly as they wanted without the needs of others going unmet.

Dude looks at me and, in a disgruntled voice, says "fine, we'll just go somewhere else then."

Okay by me. One less thing for me to worry about. Or so I thought. I go to chef and try to confirm that he does, indeed, understand the law regarding minors at the bar. He snaps at me and tells me he knows. Clearly, he's fucking busy, despite the kitchen forecast I'd received from rude-dad-at-bar.

Is there a full moon tonight?

Jump forward three hours to owner-man John returning from a catering gig and me asking him a favor. Owner-man John says yes to the favor, but under one condition: that from this point forward I recognize the Butts (not their real name. really, this time) and make sure they get taken care of when they come into the restaurant.

huhhhhhhh?

Owner-man John asks me if I know what they look like. Yeah, I tell him, with the Angelina Jolie lips on the wife, I'm pretty sure I'd recognize them even though I haven't seen them in a really long time. Owner-man John then informs me that it hasn't been that long, as they were sitting at my bar earlier this evening. WTF??? They called owner-man John on his mother-fucking cell phone and ratted me out for not kissing their rude MoFo asses. I now officially hate them even more.

Oh shit.

"Crap," I tell him, "I totally didn't recognize them. They didn't have their daughter with them and I didn't make the connection at all."

"Not even the lips?" owner-man John asks.

"You know, I wasn't even really looking at her. He was the one talking to me and I was looking back at him when I was talking to him. And, besides, okay it was the Butts, but they still can't sit at the bar with the kid, right?"

"Of course, I didn't expect you to let them stay at the bar, but you should have recognized them and told him that you'd try and find a table in the dining room for him."

"But John, he just came from the host stand where they were unable to accommodate him! Am I supposed to override the host and overload one of our servers?"

"In the future, I just want you to find a way to take care of them, even if it means that it takes several people doing different things for them. If I'd been here tonight, they would have been taken care of."

"Yeah, and YOU would have been the one waiting on them," I reminded owner-man John. "You know he's a total asshole," I added.

"Oh, he's a rude fuck, but he's also one of my best catering clients."

"I know. Sorry. I just treated them like I would anyone else in that situation and I should have recognized them. I'm sorry."

At this point, Ginny, who is our pastry chef, chimed in, "I can't believe he doesn't know that he can't sit at the bar with a 7 year-old kid!"

"He doesn't care," owner-man John told her.

This is true. This MoFo, Dr. Butt, is some sort of surgeon and, several years ago, he was at the airport and parked his Mercedes in the zone that is for the immediate loading and unloading of passengers only. Well, he returns to his car to find a parking enforcement officer writing him a ticket, which he refused to accept. Parking enforcement officer tries to get into power struggle with Dr. Butt, who, even then, was under the impression that the law does not apply to him. Long story short, Dr. Butt tells parking enforcement lady that he can "Bye & selll peeple likke ewe." Dr. Butt gets into his car, while parking enforcment lady stands in front of the car trying to bar his escape and force him to accept his citation, and Dr. Butt freakin' runs over parking enforcement lady. Parking enforcement lady sues for a million bucks, wins, and is no longer a parking enforcement lady. Meanwhile, million dollar lost lawsuit doesn't even put a dent in Dr. Butt's holdings and, clearly, he learns nothing from the experience.

Parking enforcement lady should have sued for eleventy gazillion million dollars.

***

  1. Food can only cook so fast.
  2. What about all the orders who have been put in ahead of yours? Should those folks be expected to wait even longer because you can't manage your time well? And, if so, why do you deserve to have your order bumped up ahead of everyone else's? (trust me, folks in restaurants look around and they know who got there first and they get disgruntled if someone who came in after them gets their food first)
  3. Perhaps you do actually manage your time well and this was a fluke...there was an accident on the freeway or whatever. Still, if you only have time for fast food or a deli sandwich, then GET THAT. Or go somewhere that isn't busy. When you go into a busy restaurant needing to get served quickly and get out of there in a less-than-reasonable amount of time (30 minutes or less), it's not fair to the server or the kitchen, but -most of all- it's not fair to the other customers. Furthermore, you might just be screwing yourself over if you're forcing the restaurant into a situation where they will need to take shortcuts in order to adequately accommodate you.
  4. If you do, despite all of the above, go into a busy restaurant with only a minimal time to be out of there well-fed and you were accommodated, frakkin' hook that server up with a good tip, because they probably bumped your needs ahead of others and they don't have to do that, but they wanted to please you. A good tip is a lovely way to say thank you.

Saturday, March 03, 2007

Something visible but without substance

So, it's no secret that one of my guilty pleasures (along with In and Out Burger and lots of music from the 80s) is American Idol.

Anyway, I'll cut to the chase here.

Last season's winner, Taylor Hicks, is slated to come to Portland soon to play a show at the Crystal Ballroom. And do you know what they are charging for tickets?????

Forty (40) fucking dollars!!!!! Each!!!!

Now, I'm neither here nor there about Taylor - he wasn't my fave of last season, but I don't think he sucks either. Just not my style is all. Still, FORTY DOLLARS??

Here is a list of people/events I have seen (mostly at the Crystal Ballroom) in which tickets have been less than $40 (most of which have been less than $30):

  • Sleater-Kinney (with Eddie freakin Vedder doing an opening set) $13
  • The Shins $20
  • PJ Harvey $25
  • Liz Phair $17
  • Belle and Sebastian $30
  • The Indigo Girls (don't tease me, I did that for my woman) - I have no idea what we paid for those, probably $25 - $30
  • Patti Smith - yes, THAT Patti Smith - $30-ish
  • We've even seen Death Cab for Cutie (after everyone knew about them) for less than $30
  • I think both Dido and Ani diFranco were both right at $40 - at the Schnitzer, though
  • I've paid less than $40 for orchestra-level seats at the opera!
  • Alvin Ailey, less than $40
  • Upcoming Decemberists show $31 (for some reason, they cost more to see in Portland than almost anywhere else)
So tell me how this makes sense??? In fact, it's quite likely that the only person I've paid much over $40 to see is David Bowie. And anyone who knows me knows that there is no ceiling on what I will pay to see David Bowie in concert. But that's David fucking Bowie!!!

Seeing as how Taylor's CD is not selling all that well, I can't imagine that folks are going to be banging down the door to pay forty clams to see him sing bluesy songs and whip his upper body into a seizured frenzy. Seriously, am I completely delusional in thinking that $40 is a hella chunka change for Taylor Hicks tickets?

Perhaps Ruben Studdard is opening for him.